Itâs all about convenience and upgrading smarter
5 Easy Steps to Trade-Up
1. Submit the Form
Tell us about your current vacuum or cleaning device. Any brand, model, type and condition.
2. Form Under Review
Our team will review your submission and confirm your eligibility. No return is required.
3. Receive Your Offer
Once approved, you'll receive an trade-up offer within 3 working days.
4. Confirm Interest
Review the offer and let us know if youâd like to proceed, no pressure, no obligations.
5. Complete Purchase
Once you accept the offer, you'll receive a secure link to make your payment online.
Tell us about your old vacuum to start your upgrade
Submit the Form to Trade-Up
Accept Your Offer and Upgrade Smart
Choose Your New Vacuum
![[PRE-ORDER]ăGRAND LAUNCHăDreame Aqua 10 Pro Track Robot Vacuum | FIRST Track-Type Roller Mop Robot | 45 Degree Fresh Water Mopping](http://dasher.sg/cdn/shop/files/Aqua10thumbnail-01_d34a2e2b-9add-4544-bc88-1eff2b861f20_1080x.png?v=1748502824)
![[PRE-ORDER]ăGRAND LAUNCHăDreame Aqua 10 Pro Track Robot Vacuum | FIRST Track-Type Roller Mop Robot | 45 Degree Fresh Water Mopping](http://dasher.sg/cdn/shop/files/Aqua_10_Highlights-03_1080x.png?v=1748502856)
![[Grand Launch] Dreame Z10S Station | Automatic Emptying Dock | 99.99% Hair Tangle Leaves 0 Tangles Behind](http://dasher.sg/cdn/shop/files/Z10sStationThumbnail-01_1_1200x.png?v=1748502603)
![[Grand Launch] Dreame Z10S Station | Automatic Emptying Dock | 99.99% Hair Tangle Leaves 0 Tangles Behind](http://dasher.sg/cdn/shop/files/Z10s_Station_Thumbnail-03_1080x.png?v=1748502640)
Questions You May Have
Description
The Trade-Up Program lets you submit details of your old vacuum in exchange for a special discount on a new vacuum at Dasher.
No need to return your old vacuumâwe just need the details!
We accept all types and brands of vacuumsâincluding dust mite vacuums, robot vacuums, wet & dry vacuums, and stick vacuums.
*Traditional mops and brooms are not eligible.
Nope! You can keep your old vacuumâwe just need its details to process your trade-up.
Yes, you can! If you want to upgrade more than one type (e.g. robot, stick, wet & dry), just submit one unique form per vacuum type youâre trading up.
Eligibility & Process
The trade-up offer applies only to selected models from these participating brands: Dreame, Xiaomi, Mova and Uwant.
Youâll need to upload:
- Proof of payment for your old vacuum (invoice or payment screenshot)
- Serial number of your old vacuum
- A photo as proof of serial number (e.g. from the label on the vacuum body; serials from accessories or batteries are not valid)
The discount is only available on dasher.sg and must be transacted directly on the website.
If you're assisted by a salesperson at a Dasher Showroom or Dreame Flagship Store, they will guide you through the process.
Once your payment is confirmed, delivery will be arranged within 3â5 working days, unless otherwise communicated.
Yesâas long as you havenât paid yet. Once payment is made, the trade-up is final.
Submission & Support
Youâll receive an email from our team once your trade-up submission is reviewed and approved.
Yes. Please accept or reject the offer within 3 working days of receiving it. This helps lock in the discount, as promotions may change.
The serial number is usually on a sticker at the bottom or back of your vacuum.
â ď¸ Serials from accessories or battery packs wonât be accepted.
If you canât find it, contact usâweâll try to help.
Yes! We accept older vacuums too, as long as you provide a valid serial number and proof of payment.
Chat with us directly via WhatsApp using the contact link in the Trade-Up confirmation email you received.